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API key not sent again

API key not sent again
Posted on: Wed, 02/08/2012 - 05:18
mslama.idc
User offline. Last seen 14 weeks 4 days ago. Offline
Joined: 02/08/2012

I have the same problem as it was reported some time ago. My email mslama@email.cz does not work (ie. I get got registration email but no api key email even if I tried repeatedly). Other email sotek68@gmail.com works. 3rd one mslama@idc.com does not work. I get registration email but not api key email. And yes I checked spam/junk folder.
I am trying to start new thread because my comment to http://www.opencalais.com/forums/geek-speak-technical-usage-and-issues-questions-and-hints/api-key-never-sent#comment-4549 was not added.

Marek

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No API key received
Posted on: Fri, 03/16/2012 - 18:16 #1
Paco
User offline. Last seen 9 weeks 2 days ago. Offline
Joined: 03/15/2012

Hi,
I have the same problem as this other user indicated: even though I repeatedly requested an API key and all the time I got the message "Congratulations! Your API key has been emailed to you", I never actually received any email from you.
Could you please manually send it to my email address?
Thanks a lot

API key
Posted on: Mon, 03/19/2012 - 14:27 #2
FranSan
User offline. Last seen 2 days 14 hours ago. Offline
Joined: 04/30/2008

Paco,

Not sure what has happened in your case, but I'll send you an email with the API key.

Sorry for the confusion.

Regards,

Thanks I got both forwarded
Posted on: Wed, 02/08/2012 - 13:49 #3
mslama.idc
User offline. Last seen 14 weeks 4 days ago. Offline
Joined: 02/08/2012

Thanks I got both forwarded emails. I did not get any of emails sent when I requested API key. I have no idea where it could be lost.

Marek

API keys
Posted on: Wed, 02/08/2012 - 13:01 #4
FranSan
User offline. Last seen 2 days 14 hours ago. Offline
Joined: 04/30/2008

Hello Marek,

Our records show that the API key for mslama@email.cz was sent 3 times - once on Feb. 7 and twice on Feb. 8. Records also indicate that the key for mslama@idc.com was sent 3 times on Feb. 8. We do not have any record of unsuccessful emails. I will forward these emails to you.

Regards,